What People Are Saying

“Lively, interactive and easily understood”

“Ken’s presentation was lively, interactive and easily understood. Practical exercises, scenarios, and lively discussions were well received and made the day more interesting. I would recommend Ken’s program on School Parents Who Are Upset, Unreasonable or Aggressive to all school staff and leadership in schools.”

Josephine Geer, Senior School Support Officer Liaison, Catholic Education Office, Wollongong

“Highly practical, helpful and very engaging PD course”

“Thank you, Ken, for a highly practical, helpful and very engaging PD course. Ken gave us lots of wonderful examples and walked us through different scenarios and ways of dealing with them. He allowed time for group work which was very helpful and allowed us to practise the skills we learned.”

Karen Shapcott, Classroom Teacher, Berowra Christian School

“Excellent, best practice strategies”

“Thank you Ken for a worthwhile learning experience. Your workshop was highly informative and engaging and provided excellent, best practice strategies for dealing with challenging behaviours. I highly recommend Ken’s programs to other educators and administrative staff.”

Jessica Gilmour, Customer Service Coordinator, MLC School, Sydney

“Always fun and always makes sense!”

“I’ve attended three sessions with Ken. Each one was different and informative, giving a new perspective on day-to-day issues.
Always fun and always makes sense!”

Fiona Roberts, Personal Assistant to the Chief Financial Officer, Toowoomba Grammar School

“Wonderful presenter!”

“A realistic, helpful approach. Wonderful presenter!”

Carolyn Dennis, Learning Support Coordinator, The Glennie School, Toowoomba

“Well-paced and structured and embellished with real-life practicality.”

“Ken’s program on dealing with School Parents who are demanding was well-paced and structured and embellished with real-life practicality. I really appreciated the way he included the psychological principles at a level of language that was appropriate and not too technical. A good balance of seriousness with humour too.”

Peter Sinclair, Secondary Teacher, Nambour State College

“I now feel more confident in speaking with parents about tricky issues.”

“Ken reminded me of the importance of building trust in relationships with parents. His workshop was valuable in developing a bank of responses to unreasonable or aggressive behaviour from parents. I now feel more confident in speaking with parents about tricky issues.”

Danielle Siegert, Head of Year 11, Coolum State High School

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